Insights and Inspiration for Pet Brands
What Makes Pet Content Go Viral? It’s Not What You Think
Viral pet content might look effortless, but there’s more behind the cuteness than luck. If your goal is reach, not just relevance, it’s time to look at the repeatable traits of content that flies. Spoiler: It’s not always the best edited or most aesthetic posts that blow up. 🎯 What Viral Pet Content Has in Common: Relatable emotion: Not just cute, funny, touching, or wildly chaotic Unexpected twist: A dog refusing to walk, a cat opening doors, a guinea pig jumping hurdles Strong start: The first 1–2 seconds have to stop the scroll Authenticity: Raw, unpolished clips feel more trustworthy and shareable Sound: Either trending audio or something highly expressive (barking, meows, human reaction) 🐾 Pet Specific Virality Triggers: Pets doing something very human Reactions that feel “just like my dog/cat” Clever captions that tell a story (“When she realises the vet isn’t the park…”) ⚠️ A Word of Caution: Chasing virality alone can burn you out. Use viral content to pull people in, but have something meaningful for them to stay for (a strong brand story, product, or purpose). 🧠 Strategy Prompt: Next time something unexpected happens with your pet, film it. Add a sharp caption. Then ask: could this be your viral moment? 💡 Key Takeaway: Virality isn’t random. It’s a mix of emotion, surprise and shareability. Pet content wins when it makes people feel something fast.
Learn more
The Power of Local: How Regional Marketing Builds Trust
For pet brands, especially those that sell food, grooming, or supplements, local trust matters more than you think. While global reach looks impressive, many pet parents want to support brands that feel close to home, understand their culture and are accessible in their local pet shop. If your marketing isn’t showing where you’re based or who you’re serving, you might be missing out on high conversion customers. 🐾 Why Local Works: National retailers often prioritise regional relevance, if your audience is spread thin globally, you’re harder to list. Pet parents tend to trust and try what’s known in their local area, especially with consumables or vet backed products. Events, shows and markets still drive brand discovery in the pet sector. 📍 Local Doesn’t Mean Small It means targeted. You can have 5,000 followers mostly in the UK and outperform an account with 50,000 global followers when it comes to real sales in your home country. 🛠️ Actionable Tips: Use hashtags with location: #UKDogs, #ManchesterCats, #ScotlandPets Mention your base: “Proudly made in Cornwall” or “London pet lovers, this one’s for you!” Partner with local influencers and community accounts. Show the area you live, walk, pack orders, or test products. 💡 Quick Thought: People buy from people. They trust what feels familiar. If you feel like the local pet brand in their area, you’ve already won half the battle. 📸 Caption Prompt: Made in [Your Region], loved by pets across [Your Country]. 🐾 We’re proud to be your local go to for [treats, supplements, grooming, etc.].
Learn more
Beyond Freebies: Smarter Ways to Reward Loyal Pet Customers
Loyalty isn’t built through giveaways alone, it’s built through relevance, consistency and reward. While freebies can give you a short term boost, pet brands that want lasting customer relationships need a loyalty strategy that feels good and makes sense. So, how do you reward pet customers without relying on the same old tactics? 🎁 Why Freebies Fall Short: They attract prize hunters, not loyal buyers. They’re often forgotten once the campaign ends. They rarely lead to long term value unless part of a bigger plan. 🐾 Loyalty That Lasts: Smarter Strategies Make it personalSend birthday treats for dogs or cats, or milestone rewards when someone hits their 5th or 10th purchase. Reward engagement, not just spendDid a customer leave a review? Share your post? Recommend you in a group? Acknowledge that with a thank you or bonus. Create exclusive valueLoyalty doesn’t have to mean discounts. Early access, secret products, VIP bundles, or name in lights shoutouts can be just as effective. Build a visible ‘pack’Let loyal customers feel part of something. Give them a title (like ‘Treat Taster’ or ‘Brand Buddy’), or highlight them in your feed. 💡 Try This: Create a tiered loyalty system named around your brand theme (e.g. bronze, silver, gold bones; explorer pups; hero cats) then build value within it. 🧠 Key Learning: Think beyond giveaways, loyalty is about making your community feel seen, appreciated and part of your journey. 💬 Caption Prompt: We don’t just give back, we give better. Our community means everything to us and we love showing it.
Learn more
Creating a Pet Brand People Want to Work For (Not Just Buy From)
In a crowded market, your product gets you noticed but your values make people stay. Pet owners today aren’t just choosing brands based on price or packaging. They’re choosing based on how you act, what you stand for and how you treat others, especially your team. Building a brand people want to work for is one of the strongest ways to build a brand people want to buy from. 🐾 Why it matters: Consumers want transparency, they’ll Google your team before they buy. Pet professionals and influencers are more likely to partner with brands that align with their ethics. Happy teams create better content, better customer service, and a stronger online presence. 🌟 Simple ways to show who you are: Show the faces behind the feedA quick Q&A with your packer, your founder, your vet advisor, it adds human depth that builds trust and personality. Share your working culturePet friendly office? Remote team with a shared Slack full of pet pics? Share it! It signals care and modern thinking. Support something biggerBrands that give back (e.g., local rescues, community projects) attract emotionally invested customers and collaborators. Let your values guide your partnershipsOnly work with influencers or creators who align with your ethics, your community will notice and respect you for it. 🧠 Key Learning: Modern brand building isn’t just about selling. It’s about creating a culture that attracts people, from customers to collaborators. 💬 Caption Prompt: “Meet the humans behind our pet brand, because who you buy from should feel as good as what you buy.” 🛠️ Try This: Create a ‘Why We Do It’ highlight on Instagram to share your values, team intros, causes you support and what makes you different.
Learn more
How to Reignite a Stale Pet Brand Without Starting Over
It happens. A pet brand starts strong, then plateaus. Maybe your content feels flat, your audience isn’t growing, or your offers aren’t converting like they used to. But that doesn’t mean you need a total rebrand. Sometimes, a refresh is all it takes to spark new life into your brand without losing what made it special. 🐾 Signs your brand needs a refresh (not a restart): Engagement is down but you're still gaining followers Your visuals or voice feel outdated, even to you You’re struggling to create content that excites you Your products are strong but aren’t generating buzz 🔁 Small shifts that make a big difference: Revive your tone of voiceAre you still talking to your ideal customer the way you did three years ago? Try refreshing your tone to reflect where your brand is now. Switch up your content formatsIf it’s all grid posts and no video, flip that. If your captions are always serious, inject some humour. New formats bring new energy. Create a campaignRather than posting at random, build short campaigns that give your audience something to follow, expect and share. Update your brand photographyFresh visuals are one of the quickest ways to signal growth and progression, even if your logo stays the same. Reintroduce your ‘why’Tell your audience what you stand for. Chances are, they’ve forgotten, or you haven’t told them clearly enough. 💬 Caption Prompt: “We’ve been a bit quiet lately, but we’ve been working on something to help you and your pets connect even better. Here’s to what’s next…” 💡 Tip: Don't bin what works. Instead, build on it. Your loyal followers are still here for a reason, just remind them why. 🧠 Key Learning: Reinvigorating your pet brand doesn’t mean tearing it down. Start with strategic tweaks to tone, visuals and campaigns that bring your brand story back to life.
Learn more
The Power of Nostalgia in Pet Marketing (And How to Use It)
Nostalgia isn’t just for retro sweet shops and throwback Thursdays, it’s a powerful emotional trigger that can boost engagement and brand connection. When used well, it taps into people’s most cherished memories, especially ones tied to childhood, family and yes, pets. 🐾 Why nostalgia works in pet marketing: It creates instant emotional connection It helps your brand feel relatable and human It encourages sharing, people love saying, “This reminds me of…” 🧠 How to use nostalgia effectively: Visual style throwbacksUse vintage inspired visuals or editing styles (Polaroid borders, 90s camcorder filter, etc.) to create a sense of time gone by. Nostalgic referencesMention things like “Sunday walkies,” “school holiday dog days,” or “that one toy every pet destroyed.” Product storytellingFrame your product as something that’s part of the memory making, not just a functional tool. Engage your audienceAsk things like, “What was your first pet’s name?” or “What’s your earliest pet memory?” Use nostalgic music in ReelsEven a few seconds of the right track can completely change the feel of your content. 💬 Caption Example: “Remember when all it took was a ball and an empty field to make a day perfect? Same energy. Same dog. Just new treats.” 🐾 ⚠️ Avoid cliché: Don’t overdo it. Nostalgia should feel genuine, not like you're jumping on a trend. 🧠 Key Learning: Tapping into nostalgic emotions can help your pet brand connect across generations, build warmth and spark shareable moments.
Learn more
Selling Without the Hard Sell: How to Market Pet Products with Subtlety
Let’s be honest, no one opens Instagram hoping to see an ad. And pet owners? They’re some of the savviest, most community minded consumers online. If every post you share is shouting “Buy now!” you’ll quickly lose trust and likely followers too. The good news? There’s a better way to sell. 🐾 Subtle selling works because: It blends in with the content your audience already enjoys. It focuses on value and experience over features. It feels more like a recommendation than a pitch. 🧠 5 Subtle Sales Strategies for Pet Brands: Teach, don’t tell:Instead of “Buy our paw balm,” try “Here’s how we soothe cracked winter paws.” Educate and make your product the solution. Story over spec:Share how a customer used your product during a muddy adventure, rather than listing it’s “100% organic.” Behind the scenes content:Show your product being packed or tested, not just posed. Use soft CTAs:Think “See how it works” or “Join the pack” instead of “Shop now.” Let your community do the selling:Reshare UGC or reviews that naturally mention how and why they love your product. 💬 Example caption: “We forgot to pack his usual treats… he got a taste of ours instead. Verdict: 10/10 crumb hoover.”📸 @petparentusername 💡 Why it works: The focus is on a moment, not the sale, but the product is still front and centre. ✍️ Keep in mind: You’re building relationships, not just chasing transactions. That subtle shift creates long-term customers, not just one-off buyers. 🧠 Key Learning: The most effective marketing doesn’t feel like marketing—it feels like a story worth sticking around for.
Learn more
How to Use Customer Reviews in Your Pet Marketing (the Right Way)
If you’re letting reviews sit quietly on your product pages, you’re missing a massive opportunity. Reviews are one of the most powerful tools in pet marketing, when you actually use them. Whether it’s a heartfelt thank you, a funny anecdote, or a glowing testimonial about a transformation, your customers’ words can become your best marketing asset. 🐾 Why reviews matter more in the pet space: Pet owners are emotional buyers they want reassurance. People trust other pet parents more than they trust brands. A review about a dog’s coat improving or a cat finally eating a supplement carries real weight. 🧠 Smart ways to use reviews: Highlight stories, not just stars: Share detailed quotes on social media and in emails. Use names, dog breeds, or relatable situations. Use reviews in paid ads: Let potential customers hear directly from happy pet owners. Turn reviews into visual content: Screenshot them, add imagery, or create UGC style graphics. Feed them into product development: A recurring request? A feature people love? Use it in your messaging. 💡 Example: A grooming brand turned one customer’s message into a campaign:"I didn’t think I’d ever find a shampoo my dog wouldn’t run away from."That line ended up in a Facebook ad that doubled CTR. ✍️ What to avoid: Don’t cherry pick only 5 star reviews. Showing a 4 star with honest pros and cons builds more trust. Don’t fake it. Savvy pet owners can smell made up testimonials a mile off. 🧠 Key Learning: Your customers are already writing some of your best marketing copy, you just need to put it to work.
Learn more
How to Build an Engaged Email List for Your Pet Brand
Forget what you’ve heard, email marketing isn’t dead. In fact, it’s one of the most profitable and direct ways to build trust, drive sales and keep your brand top of mind. But only if your list is actually engaged. Many pet brands focus on social media and neglect email, or they collect addresses without a plan. Here’s how to do it right. 🐾 Why email still matters: It’s not controlled by an algorithm. You own your list, no platform can take it away. It converts better than almost any other channel (especially for returning customers). 💌 How to build a high quality list: Offer something valuable: Think discount codes, breed specific advice, or exclusive behind the scenes content. Make the sign up process clear and easy: Add forms to your homepage, blog and social media bios. Segment early: Use tags like 'Cat Owner', 'New Puppy Parent', or 'Rescue Dog Enthusiast' to send more relevant content. 🧠 What not to do: Don’t buy a list, your open rate will tank and your brand will lose credibility. Don’t spam with product after product. Mix in stories, tips and real value. 🧠 Key Learning: Your email list is more than a sales tool, it’s a direct line to your community. Build it intentionally, and it’ll pay you back for years.
Learn more